合鸣

One person’s direction, a team in harmony.

一个人的方向,一支团队的合鸣。

Cross-border selling for Malaysian SMEs, automated end to end — as a new capability on the Orbyte hub.

Three jobs

Three jobs an SME still does by hand.

Selling across borders comes down to three jobs. Cantava gives each one an agent and keeps a person on the decisions that carry consequences.

01What to sell

TodayOne person scans best-seller lists in a dozen tabs, messages suppliers on WhatsApp and fills a spreadsheet to work out the cost.

With CantavaSeven gates that only say no: demand and supply data through APIs, a ten-attribute same-item check, and every cost line with a dated source through to landed cost and margin. No profit figure while any cost is missing.

You signThe final shortlist and the selling prices. Change a number and the signature is void.

In 200 synthetic replays the machine itself stopped 103 bad candidates, with no person checking. Measured · synthetic

02Promotion

TodayThe owner films and edits at night or pays a small team, and one video takes hours.

With CantavaFor each approved product a director agent writes the pitch — a hook in the first two seconds, fast cuts, a presenter who explains why it matters, then a call to action — and the pipeline renders a vertical short with a digital presenter.

You signOne look before anything goes out. The publish button builds the upload package for TikTok, Instagram and YouTube; posting stays with a person.

19 s from approval to a 30-second vertical video, on a synthetic product. Measured · synthetic

03Customer service

TodayReplies are typed by hand, platform by platform, digging through back ends and carrier sites.

With CantavaA support agent answers only from the approved listing’s facts and the order’s own tracking; every sentence cites a fact, and code checks it.

You signRefunds, anything about money and any upset customer go straight to a person. How much the agent sends on its own is set by the owner.

150 synthetic order queries · 100 real model calls · 78% of drafts passed the fact check · US$0.17 in total. Measured · real model calls, synthetic orders

Pitch slide 5: Cantava helps SMEs choose with seven gates that only say no, from demand and supply data to a person signing.
From the pitch deck · What to sell: seven gates that only say no.
Pitch slide 8: three kinds of customer questions, three routes, with a person taking over money and upset customers.
From the pitch deck · Customer service: three kinds of questions, three routes.

Product videos

Seen in our videos

Three product shorts, scripted and rendered end to end by the Cantava pipeline. The presenters are AI-generated and the team edited the lines. The pipeline stops at an upload package; publishing stays with a person.

  • Video cover: an AI-generated presenter holds up a pet grooming brush, with the caption “Shedding everywhere again?” AI-generated presenter
    Pet grooming brush“Shedding everywhere again?”
  • Video cover: an AI-generated presenter holds up a foldable desk organizer rack, with the caption “Desk always a mess?” AI-generated presenter
    Foldable desk organizer rack“Desk always a mess?”
  • Video cover: an AI-generated presenter holds up a travel storage pouch, with the caption “Packing for a trip again?” AI-generated presenter
    Travel storage pouch“Packing for a trip again?”

How it works

Human in the loop

In polyphony, the cantus firmus is the fixed melody every other voice is written around. In Cantava the owner sets it — goals, budget and rules — and three agents each carry one voice: what to sell, promotion and customer service. Its Chinese name says the same thing: sounding together.

The agents find, check, cost, rank and draft. A person signs only where the consequences land:

  1. What to sell — the shortlist and the selling price.
  2. Before publishing — one check before anything goes out.
  3. Refunds and money — anything that touches money goes to a person.

Change a number after a signature and the signature no longer counts. How much the agents do alone is up to the owner.